At Base-2 Computer Repair, we bring over a decade of hands-on experience in both technical and hardware support to the heart of the Capital Region. Based in Guilderland, our work as IT consultants goes beyond basic repair—we provide thoughtful, personalized tech support tailored to the everyday needs of educators ...
Our story isn't one of convenience—it’s one of intention. Base-2 was born from a major life shift, when our founder turned a personal challenge into an opportunity to help others. With a background shaped by formal IT education and real-world helpdesk experience, we knew there was a gap in how tech support served ...
Over the years, our mission has remained clear: to deliver reliable support and meaningful guidance that makes tech easier, not harder. Our commitment to high-touch customer service has helped us build a loyal base of clients who know they’re more than a ticket number. We’re proud to say our online presence isn’t ...
As Chief Operating Officer at Base-2 Computer Repair, Jason Birch is responsible for managing the company’s day-to-day functions and operational strategy. He ensures each aspect of the business runs smoothly—from client service delivery to team coordination—so that every customer interaction reflects the ...
Trish Birch, Chief Financial Officer at Base-2 Computer Repair, leads the company’s financial planning and oversight with precision and integrity. She manages everything from budgeting and reporting to long-term growth planning, ensuring that the company remains financially healthy while staying true to its ...